Privacy Policy

Privacy Policy Effective Date: April 20, 2026

Extraordinary Flooring LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data.

Information We Collect We may collect personal information including:

  • Full name
  • Email address
  • Phone number
  • Organization name
  • Payment information (processed securely through third-party processors)
  • Any other information you voluntarily provide through our website, forms, or communication channels

How We Use Your Information We use your information to:

  • Provide and deliver our services
  • Respond to inquiries and provide estimates
  • Send appointment confirmations and project updates
  • Communicate with you regarding your account or inquiries
  • Send SMS messages if you have opted in
  • Process payments and manage projects
  • Improve our services and user experience

SMS Communication & Consent By providing your phone number and submitting a form on our website, you consent to receive SMS text messages from Extraordinary Flooring LLC. These messages may include:

  • Appointment scheduling and reminders
  • Project updates and estimates
  • Customer care and support messages
  • Promotional offers and service information

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. For assistance, reply HELP or contact us at jake@extraordinaryflooring.com or +1 504-231-6298.

SMS consent is not a condition of purchase.

Data Sharing & SMS Privacy Extraordinary Flooring LLC does not sell, rent, or share your personal information or phone number with third parties or affiliates for marketing or promotional purposes. Third-party service providers we use to operate our business (such as CRM or messaging platforms) are contractually prohibited from using your information for their own marketing purposes.

Data Retention We retain your personal information for as long as necessary to provide our services or as required by law. You may request deletion of your data at any time by contacting us directly.

Cookies & Tracking Technologies We may use cookies, tracking pixels, and similar technologies to improve user experience, analyze website traffic, and support marketing efforts. These technologies may collect information such as IP address, browser type, device information, and pages visited. You can disable cookies through your browser settings, though this may affect website functionality.

Data Security We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

Your Rights You have the right to request access to, correction of, or deletion of your personal information at any time. To exercise these rights, contact us using the information below.

Changes to This Policy We reserve the right to update this Privacy Policy at any time. When we do, we will update the effective date at the top of this page. Continued use of our services after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

Terms & Conditions For our full Terms & Conditions please visit: https://extraordinaryflooring.com/terms-conditions/

Contact Information Extraordinary Flooring LLC 1525 8th St, Harvey, LA 70058 Phone: +1 504-231-6298 Email: jake@extraordinaryflooring.com Website: https://extraordinaryflooring.com/