Privacy Policy

Last Updated: December 2025

Extraordinary Flooring (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit extraordinaryflooring.com, interact with our services, or communicate with us. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide Directly

When you fill out a form, request a quote, subscribe to updates, or contact us, you may provide your name, email address, phone number, project details, or any additional information you choose to share.

Automatically Collected Information

When you visit our website, certain data is collected automatically, including your IP address, browser type, device type, pages viewed, referring URLs, time spent on the site, and general location information derived from your IP address. This information helps us understand how visitors interact with the site and enables us to improve its performance.

Cookies and Tracking Technologies

We use cookies and similar technologies to understand usage patterns, enhance functionality, support analytics, and enable certain marketing features. You can manage cookie preferences through your browser settings.

2. Use of Google Analytics and Google Tag Manager

Google Analytics

We use Google Analytics to track visitor behavior, measure engagement, and improve our website. Google Analytics may collect device information, interaction data, and demographic or interest information when available. Google may also use this data to personalize ads across its network. You can opt out of Google Analytics tracking through the Google Analytics Opt-Out Browser Add-On.

Google Tag Manager

Google Tag Manager (GTM) helps us manage tracking scripts and marketing tags. GTM itself does not collect personal information, but it may load scripts that do.

3. How We Use Your Information

We may use the information we collect to provide services, respond to inquiries, follow up on project requests, improve website functionality, analyze trends, support marketing efforts, maintain security, and comply with legal requirements. We do not sell your personal information.

4. How We Share Information

Your information may be shared with trusted service providers such as website hosting platforms, analytics tools, and marketing services when necessary to perform business operations. Information may also be shared when required by law or to protect our rights. We do not share your information with unrelated third parties for their own marketing purposes.

5. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before interacting with them.

6. Data Security

We take reasonable measures to protect the information we collect. While no online system is entirely secure, we work to safeguard your data using accepted security practices.

7. Your Rights and Choices

Depending on your location, you may have the right to request access to your personal data, correct or delete information, opt out of marketing communications, restrict certain data uses, or adjust cookie settings. If you wish to exercise any of these rights, please reach out through our contact page.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect information from children. If you believe information has been collected from a child, please contact us so we can take appropriate action.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy or would like to request changes to your information, please contact us through our website’s contact page at:
https://extraordinaryflooring.com/contact/